Lillyanns offer FREE DELIVERY for all orders over £35 shipped to the United Kingdom (excluding the Channel Islands).
Lillyanns can also offer FREE DELIVERY on certain smaller items that fall into the zero weight category. However, please note that where this category is stated, these items will be sent second class by Royal Mail and we will obtain proof of postage. If you require these items to be signed for, please state at the time of ordering.
Anything else that does not fall into the zero weight category will be sent by recorded delivery for smaller items or by courier for larger items and charged at £4.95 for postage and packaging. For orders sent by courier, you will receive an email confirmation once your order has been dispatched for delivery.
Lillyanns deal with many fragile products and therefore take a great deal of care to ensure that all products are packaged properly to ensure that they are not damaged. All items can be delivered to a different address from your home address if that is more convenient to you.
We hold most of our products in store and our customer service team will ensure that products are dispatched as quickly as possible. We aim to dispatch goods within 24 hours of payment of order. Where items are not in stock we will advise you of an estimated delivery date and do our upmost to ensure that goods are delivered on that date or within a reasonable period thereafter but as we are relying on information that we receive from the manufacturers (who may also be out of stock on an item), this may take a little longer and we therefore cannot be held responsible for the accuracy of delivery dates provided.
We also deliver internationally. Please email us at firstname.lastname@example.org for a personal quote.